Desert Lupine

Blazing Star Arts Fused Glass is designed to be loved and used. All our glass is food safe. Because of the nature of handmade glass we recommend hand washing. Each order is specially packed, insured and shipped with care instructions. Shipping and handling charges are separate. We accepted all major credit cards through PayPal or via telephone.

Most items will ship within 48 hours (M-F)! We will send you an email notice the day your order ships, which will include shipment tracking.  

 

Currently, item(s) can only be shipped within the U.S. but we would be happy to quote shipping to Canada if that's where you live.

 

Custom Orders: We do not accept cancellations or returns on custom orders unless they arrive damaged.

 

Damage Guarantee: We inspect each item as it is boxed and take great care, so there should be no shipping damage. On rare occasions, it may happen.

 

If you are present when a carrier delivers a package that looks damaged, please open it and refuse it if it is damaged, then contact us as soon as possible.

 

Always open your shipment within a day or so of receipt. If the box is damaged or shows signs of being dropped or smashed, please take a photo and send it to us, as it can become part of a damage claim with the carrier! Damaged and/or missing item claims must be reported to us within 7 days of receipt of your order. Please keep all contents of all boxes and the packaging materials in case the carrier wants to inspect them and/or pick up the shipment.

 

We will make every effort to replace the damaged item with a newly made piece that is as close as possible in color and design. Call us if you prefer a refund.